Term of Use:

By accessing the DN Performance website, you agree to be bound by the following terms and conditions. You must not access our pages and/or make a purchase if you do not agree to all the following terms and conditions.

Copyright and Trademark:

All content included on this site, such as text, graphics, logos, button icons, images, etc. is the property of DN Performance website. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, and other laws. All materials in this web site may not be reproduced, modified, copied, displayed, posted, distributed, transmitted, or republished in anyways whatsoever.

Shipping Policy:
We offer same day shipping that is typically available on in-stock items for most orders received before 4:00 PM EST Monday through Friday.

Return Policy:

Parts installed or used in any way are NOT returnable. All refunds must be made within 14 business days. 25% stocking fee apply for all refunds. NO exception!!!

Note:
If you are not fully satisfied, you may return your order within 14 days from the actual delivery date you received your order for a full refund (minus shipping). You are responsible for the cost of shipping the item back to DN Performance. We do not pay for return shipping except for manufacture defect items.

Please follow the following guidelines below. Failure to do so will result in your order being sent back to you.

Please contact (sales@dnperformance.com) to receive an approval return merchandise number (RM#) before returning your order.

In the e-mail please provide the ALL of the following information:

• Your name
• Order number
• Order date
• What you would like to return
• A digital picture of the damage
• Daytime telephone number
• Reason for the return

You MUST have an approval from us before you can ship order back the order. If you don't contact us for an approval we will refuse your return and will send it back to you. NO EXCEPTIONS!!

Exchange:

You may exchange the product for any product and if the new product costs more, you will be billed the difference or if the product costs less than the exchanged item, you will be given a refund of that amount. We don't pay return shipping for a non-defective product exchange.

If your product is found to be defective and you don't wish to have it repaired or exchanged for another, you may ask for a full refund on a defective product within the period of 14 days. Upon receipt of a defective item, it will be carefully inspected and tested for a manufacturer's defect. If we find that it is not a manufacturer's defect or damaged due to customer misuse, we will not accept the return. We will notify you that we will not accept the return, at which time you can request for us to discard it, or to return it back to you, at your cost for shipping.

Mailing Address:

The product(s) must be returned in resalable condition with all original packaging including the original invoice. Items to be sent back for a refund or exchange or defective item(s) are to be sent to the following address once you’ve obtained approval from us:

DN Performance

156 Mushroom Blvd.

Rochester, NY 14623

• Business Hours
  We are open on Monday through Friday from 10:00 A.M. to 5:00 P.M. (EST: Eastern Standard Time) All Internet orders are processed 24 hours a day.

• Product Pricing
  DN Performance reserves the right to change pricing at any time without prior notice. Please call for pricing and availability.

• Methods of Payment
  we accept the following forms of payment

  1. Phone order:
  
  2. Online order: (sales@dnperformance.com)

  3. Cashiers check, money order and company check

  4. FUND TRANSFER:

  5. COD

• TAXES
  Sales tax will be charged on all New York shipments, unless valid resale certificate is on file (8.00%).

• WARRANTY
  DN Performance is not responsible for misuse, mishandling, installation, or any damage of any items. No warranty or representation is made as to this product's liability to protect the user from any injury or death. The user assumes that risk. DN Performance provides parts for racing and off-road use only. Please check with your local, state, & federal laws regarding such use.

• Comments:
  If you have any questions, comments or concerns about the site Terms/Conditions please contact us by email at webmaster@dnperformance.com.